You are viewing a preview of this job. Log in or register to view more details about this job.

Membership Attendant-Recreation

Membership Attendant-Recreation

Hourly Rate:     $16.04 per hour; non-exempt classification
Work Schedule:     Up to 20 hours per week, to be arranged by the Fitness Coordinator, contingent upon operational need, academic scheduling, etc.                                
Training Period:       Two months, with the possibility of extension.

General Statement:
The Membership Attendant assists with the effective operation of the Recreation facility.

Specific Duties and Responsibilities:
  • Provides exemplary customer service to the University community.
  • Receives and screens a high volume of telephone and walk-in inquiries.
  • Handles cash payments, cash drops, and responsible for accurate cash control.
  • Enter member information in facility management software.
  • Registers members for group exercise classes.
  • Provides information to members about programs, policies, and procedures.
  • Performs other duties as assigned.

Required Qualifications:
  • Currently enrolled Cal State LA student with at least 8 undergraduate units and a minimum G.P.A. of 2.0, or graduate student with at least 4 graduate units and a minimum G.P.A. of 3.0.
  • Certification in CPR, AED, and First Aid from either the American Red Cross or the American Heart Association within 30 days of hire.
  • Ability to work collaboratively with others or independently as the situation requires.
  • Ability to take thoughtful risks, explore new ideas, be flexible, and adapt to change.
  • Proficient organizational, planning, multi-tasking, and problem-solving skills.
  • Genuine interest in a variety of individuals and commitment to providing quality service to diverse populations.
  • Proficient oral and written communication skills.
  • Candidates should be reliable, self-motivated, and should be able to solve problems and make decisions based on the Union mission and guiding principles.
  • Willingness and ability to work early morning, night, weekend, finals, and quarter break hours.
  • Willingness to work with an ethnically diverse and culturally pluralistic student body and staff.
  • Willingness to be enthusiastic and provide exemplary customer service.
  • Proven interpersonal communication and effective organizational skills.
  • Ability to screen calls through multi-line phones.
  • Ability to handle a high volume of walk-in members.
  • Experience working in a hands-on customer service environment.