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Floor Attendant-Recreation

Floor Attendant-Recreation


Hourly Rate:     $16.25 per hour; non-exempt classification
Work Schedule:     Up to 20 hours per week, to be arranged by the Fitness Coordinator, contingent upon operational need, academic scheduling, etc.                                
Training Period:       Two months, with the possibility of extension.

General Statement:
Under the direction of the Fitness Coordinator, the Floor Attendant is responsible for providing a safe, enjoyable, service-oriented environment for members at all times.
Specific Duties and Responsibilities:
  • Provides exemplary customer service to Recreation members.
  • Represent Recreation and the U-SU in a professional manner through upholding programs, policies, and procedures.
  • Serve as a role model for other Recreation student staff.
  • Supervise facilities to ensure that activities are being conducted safely and appropriately.
  • Educate members and student staff on policies and procedures.
  • Perform opening and closing procedures at prescribed times and
  • Routinely check for safety and maintenance concerns
  • Respond to injuries with proper emergency procedures (first aid, CPR, evacuation)
  • Compile facility reports and document all injuries and incidents.
  • Proactively maintain a clean and safe exercise environment
  • Assist with sanitation and preventative maintenance of weight equipment.
  • Assist Membership Attendants as needed
  • Performs other duties as assigned.

Required Qualifications:
  • Currently enrolled Cal State LA student with at least 8 undergraduate units and a minimum G.P.A. of 2.0, or graduate student with at least 4 graduate units and a minimum G.P.A. of 3.0.
  • Certification in CPR, AED, and First Aid from either the American Red Cross or the American Heart Association within 30 days of hire.
  • Ability to work collaboratively with others or independently as the situation requires.
  • Ability to take thoughtful risks, explore new ideas, be flexible, and adapt to change.
  • Proficient organizational, planning, multi-tasking, and problem-solving skills.
  • Genuine interest in a variety of individuals and commitment to providing quality service to diverse populations.
  • Proficient oral and written communication skills.
  • Candidates should be reliable, self-motivated, and should be able to solve problems and make decisions based on the Union mission and guiding principles.
  • Willingness and ability to work early morning, night, weekend, finals, and semester break hours.
  • Willingness to work with an ethnically diverse and culturally pluralistic student body and staff.
  • Ability to make decisions based on established policies and procedures.
  • Knowledge of Fitness and Wellness Programs.
  • Display knowledge of fitness standards and risk management policies and procedures.
  • Ability to provide exemplary customer services.
  • Experience working in a hands-on customer service environment preferred.