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Office Aide, Center for Student Involvement

Hourly Rate:   $16.04 per hour; non-exempt classification 
Work Schedule:     Up to 20 hours per week as developed with the Associate Director, Center for Student Involvement (CSI) contingent upon operational need, academic scheduling, etc.                        
Training Period:       Two months, with the possibility of extension.

General Statement:
Under the supervision of the Associate Director, CSI, the Office Aide supports the daily operation of the CSI, and assists with aspects of campus student organizations, leadership initiatives, and programming.

Specific Duties and Responsibilities:

·       Provide assertive customer service to the university community
·  Provides information about Center for Student Involvement, the University-Student Union, and the University to the campus community
·       Assists with student organization registration
·       Keeps informed about the daily Union and University to campus community
·       Receives and screens telephone calls and walk in inquiries
·       Provides light clerical duties for the Center for Student Involvement
·       Assists in maintaining student organization files
·       Monitors the Leadership Library and facilities check out and return of material
·       Assists student organizations with computers
·       Assists with mailings to students organizations, student leaders, and faculty advisors
·       Aids other staff members with projects as needed
·       Assists in monitoring supplies for the Center for Student Involvement
·       Performs other duties as assigned.

Required Qualifications:
·       Willingness to work with ethnically diverse and culturally pluralistic student body and staff
·       Willingness to be enthusiastic and provide assertive customer service
·       Strong interpersonal and group communication skills
·       Experience with working with computer, word processing, and data entry preferred
·       Typing and/or work processing skills preferred
·       Ability to answer multi-line phones
·       Ability to handle high volume of walk-in customers.