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Job Title: Floor Assistant 

Hourly Rate: $17.50 per hour ($18.09 beginning July 1, 2025); non-exempt classification 

Duration: Academic Year (Fall/Spring) with the possibility of extension 

Work Schedule: Up to 20 hours/week (no more than 999 hours per calendar year.) Schedule developed with the Recreation Coordinator 

Training Period: Two months with the possibility of extension 

General Statement: 

Under the general supervision of the Recreation Coordinator, the Floor Assistant provides programmatic and manual support to the University-Student Union (U-SU). The Floor Assistant is responsible for performing varied tasks and projects related to the effective operation and maintenance of the U-SU Recreation facility. 

General Duties and Responsibilities: 

  • Provides quality customer service to the campus community;
  • Ensures activities are being conducted safely and appropriately;
  • Provides support with enforcing policies and procedures;
  • Performs opening and closing procedures;
  • Routinely checks for safety and maintenance concerns;
  • Responds to injuries with proper emergency procedures;
  • Maintains a clean and safe U-SU Recreation facility;
  • Assists with sanitation and preventative maintenance of equipment;
  • Assists with projects and events, and may assist staff with leading Membership Aides on projects;
  • Performs other duties as assigned.

Required Qualifications: 

  • Currently enrolled Cal State LA student with a minimum of 6 units undergraduate units and a minimum G.P.A. of 2.0, or graduate student with at least 4 graduate units and a minimum Cal State LA cumulative G.P.A. of 3.0;
  • Willingness to work with an ethnically diverse and culturally pluralistic student body and staff;
  • Ability to interact positively and build effective working relationships;
  • Willingness to provide effective customer service promptly and courteously;
  • Ability to respond to walk-ins and other inquiries;
  • Proficient oral, written, and listening skills;
  • Strong organizational skills: the ability to prioritize, complete assigned duties, and varied tasks,
  • Strong interpersonal and group communication skills in a team environment;
  • Must be self-motivated, able to adapt to changing workloads, and have some independent judgment;
  • Experience using various desktop and web-based applications, and office equipment;
  • Ability to make decisions based on established policies and procedures;
  • Certification in CPR, AED, and First Aid from either the American Red Cross or the American Heart Association within 30 days of hire;
  • Knowledgeable of fitness and wellness programs, and fitness equipment preferred;
  • Previous customer service experience preferred.

A background check/live scan (including a criminal record check) must be completed satisfactorily for an employment offer to remain valid. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current employees who apply for the position required. 

 
The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.